PDFfiller has a rating of 4.3 stars from 84,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, free trial, and great product. PDFfiller ranks 1st among Business Documents sites.
This company responds to reviews on average within 4 days
Positive reviews (last 12 months): 60% How would you rate PDFfiller? Top Positive ReviewSo far, very pleased with PDFiller. All is running as expected and can get my forms completed quickly and accurately.
Top Critical ReviewAfter you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.
The folder sharing link is great. The folder can be shared in the email as well, once persons are invited but i hope that persons who are not invited can still access my folder in their email too, in the future via a link through email and social media apps
0 helpful votesSo far, very pleased with PDFiller. All is running as expected and can get my forms completed quickly and accurately.
0 helpful votes April 5th, 2024After you take the time to edit a PDF, then they hit you with a subscription requirement and a fee. It's a free trial, so no problem, right? Except it's impossible to unsubscribe because that part of the website is broken and, and their support can't do it either. I don't see how there's 5 star reviews for this scam.
Rina P. – PDFfiller Rep 4/9/24Dear DB, we've actually read and replied to your review (with the same text) on another site but you never got back to us, unfortunately.
We do not have any part of the unsubscribe workflow reported as broken, just double-checked again. And our Support ALWAYS unsubscribes and refunds, no questions asked.
Please email support@pdffiller.com and we'll have that settled.
Thank you!
Waste hours of your time, get charged minimum 20$ for 1 $#*!ing PDF. If they had been upfront, you could simply go somewhere else.
Instead, they hide this for when you are done spending hours on a document. No way to save it without entering your credit card
DISGUSTING! 0 stars! I will review bomb this everywhere!
Tip for consumers:
STAY AWAY !
Products used:
I was forced to buy this otherwise I would lose the hours of my work without being able to save it
Tan hi! What about our free trial period of 30 days? If you need several forms from our Library and PDF editing for them, our free trial period would actually do the job, no charges whatsoever. We are sorry if this was not immediately obvious. Please email support@pdffiller.com. One of our agents will make sure you get the full free trial period and your monthly plan is refunded. (Our paid plans are used by businesses mostly actually, so if you are an individual user, our free trial should do the job).
8 helpful votesAfter my cancellation these guys continue charge my account year after year. Cancelled three times. They wait 10 days after bank dispute and run your account even after you declined payment. Total rip off. Integrity of this company is 0. Don't get ripped off. Never been treated like this from any other company in history. Buyer Beware!
Rina P. – PDFfiller Rep Over a year oldMichael hi! We are very sorry to read this. If the charges continue automatically, that means that the cancellation did not go through, actually. This might have happened if the Internet was down, even just for a second, when you were cancelling.
Have you tried our Support, actually? In case you already did, we would appreciate if you could tell us the ticket number. We will then do the internal investigation to settle this as soonest.
In case you did not, please chat with our Billing Support over here: https://www.pdffiller.com/en/billing?sl=support
They will need to know your last name, the email you've used as login in pdfFiller, and the last four digits of the credit card charged.
Your cooperation on settling this is highly appreciated in advance!
This company advertises one cheap monthly price and then charges a much higher monthly rate if you accept their offer. After contacting the company and submitting a support ticket, I received the run around. I notified Pay Pal, the company I used to submit funds to them, and was told once I did this, though they would have been happy to refund my money, could not longer assist me. First I had heard of them wanting to refund my money! Lol
Tip for consumers:
This is the advertised amount:
http://screencast.com/t/shPayVmeyfZj
This is the secret, obscure and not readily available price you will actually pay:
http://screencast.com/t/EBKlYacb
Signing a PDF is something basic available through free software. This site makes it out to support that and waste your time, only to demand the subscription price of a premium service just to download that signed document.
Rina P. – PDFfiller Rep 2/8/24Hello there!
First of, regular signing in a free software is not legally binding, just in case. For an important document (like a contract, invoice, insurance or medical forms, etc.) you would need a legally binding solution (which makes your signature valid), and all of those have paid plans (the price may vary across the market though). Apart from the subscription, the standard protocol for this would also involve account creation which indirectly proves your identity (who is signing a document).
Secondly, please note that in pdfFiller specifically, there is a difference between account creation and paid subscription. If you a first-timer on our site, you can register an account (which is totally free, by the way) and then, our 30-day free trial period will start automatically.
In other words, you can register an account, use the free trial on the documents you need -- and then decide whether you need a paid plan with us or not. You can surely cancel and unsubscribe while still on a free trial, and you won't be charged, we assure you.
Hope this helps!